SIMLAB SIM-ON: Ticket Management Reinvented

SIMLAB SIM-ON introduces a breakthrough in spatial ticket management.

👉 The Enhanced Ticket Manager now allows administrators to monitor issues using a clear three-step workflow: Open → In Progress → Closed

Each ticket is assigned a completion date and can include:
👉 Photo uploads
👉 Built-in chat threads for all involved parties

Best of all,
Issues are mapped directly onto the 3D Matterport scan, letting you visualize the problem’s exact location.

This spatial approach eliminates guesswork and dramatically shortens resolution times.

🔧 The Maintenance Events Timeline remains a core feature, offering real-time visibility into planned activities.

Combined, the Events Timeline and the new Ticket Manager offer:
👉 Immediate situational awareness
👉 Centralized data
👉 Faster, smarter facility management

This is the future of Digital Twin and Facility Operations integration.

Learn more : https://aedificiumdigital.com/simlab/

Innovation made in Europe: With SIMLAB you shape the future of construction project tracking – transparent, efficient and limitless.